In store pick up, Shipping & Returns
In Store Pick Up:
You must provide your ID and receipt when you come to pick up in store. ID must match the name of the person who made the purchase online. Orders may only be picked up during our store hours. Our regular store hours are Tuesday- Friday 10:30am-6:30pm, Saturday 10:30am-5pm, Closed on Sundays and Mondays. Please call for extended store hours during holidays and the month of December. We will do our best to keep our store hours current on our Contact Us Page, but we can always be contacted by phone or text at 305-556-0511.
At this time, our website is only set up for in store pickup. If you need to arrange for shipping (local or distant), please complete your purchase online, select in store pick up and contact us immediately at 305-556-0511 and we will make arrangements to ship your order to you.
Returns must be made with in 14 days of your purchase in the same condition as You received them. Purchases made during the month of December will have a 30 day return policy from the date of purchase. We request that you also include the jewelry box it was delivered in. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Items that have been personalized with engraving, special ordered or altered by sizing are Non-refundable.
You will not have any right to cancel an Order for the supply of any of the following Goods:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.